Privacy Policy

1. Introduction

Snapchart ("we," "our," or "us") operates the Snapchart Chrome extension and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information to provide AI-powered chart analysis, remember your trading preferences, and continuously improve the Service. The data we collect includes:

2.1 Information You Provide

• Account information (email, password)
• Trading rules and preferences you configure
• Chat messages and questions you submit to the AI
• Saved messages and favorites

2.2 Automatically Collected Information

• Device information (browser type, operating system)
• Usage data (features used, interaction patterns)
• Log data (IP address, timestamps, error logs)
• Cookies and similar tracking technologies

2.3 Information We Do NOT Collect

• Brokerage account credentials or API keys
• Personal financial information
• Social security numbers or tax IDs

3. How We Use Your Information

• Provide and maintain the Service
• Process AI analysis requests
• Remember your trading rules and preferences
• Improve and personalize your experience
• Send service-related communications
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Services

We use the following third-party services that may access your data:

• OpenAI/Anthropic: For AI-powered chart analysis and chat functionality
• Supabase: For authentication and database storage
• Google Analytics: For usage analytics and performance monitoring

4.2 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data transmission
• Secure authentication with hashed passwords
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at help@snapchartapp.com.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or your data, contact us at:

Email: help@snapchartapp.com